Cookie Policy

1. Overview

Our website may use cookies and similar technologies to make the site work, remember your preferences, improve the user experience, understand how visitors use our pages and support our marketing activity.

Some cookies are necessary for the website to function correctly. Others are optional and should only be used where permitted by law and, where required, with your consent.

In this policy, “we”, “us” and “our” refer to TCF. “You” refers to visitors, students, customers and anyone who uses our website or online services.

2. What cookies are

Cookies are small text files placed on your device when you visit a website. They can help a website remember information about your visit, such as your preferences, login state, basket contents or how you use the site.

Similar technologies may include local storage, pixels, tags, scripts, device identifiers and tracking technologies used by websites, apps or third-party services.

The ICO explains that rules for cookies can also apply to similar technologies that store information on, or access information from, a user’s device. :contentReference[oaicite:2]{index=2}

3. How we use cookies

We may use cookies for the following purposes:

• Essential functionality — to keep the website, checkout, course access and security features working.
• Preferences — to remember choices such as cookie settings or display preferences.
• Analytics — to understand how visitors use the website and which pages are useful.
• Marketing — to measure campaign performance or show relevant content, where used and where consent is required.
• Embedded content — to support third-party videos, forms, payment tools or course platform features.

4. Essential cookies

Essential cookies are needed for the website or service to work properly. These may be used without asking for consent where they are strictly necessary to provide a service you have requested.

Essential cookies may be used to:

• remember your cookie preferences;
• keep you logged in to your course account;
• protect the website from misuse or security threats;
• enable checkout, payment or account functionality;
• maintain basic website performance and accessibility.

Replace the examples above with the actual cookies used by your website, course platform and checkout provider.

5. Analytics cookies

Analytics cookies help us understand how people use our website, such as which pages are visited, how long visitors stay and which content is most useful.

We may use analytics tools such as Google Analytics or similar services. Where analytics cookies are not strictly necessary, they should only be used where permitted by law and, where required, after you have given consent.

Remove this section or change the table if you do not use analytics cookies.

6. Marketing cookies

Marketing cookies may be used to measure advertising performance, understand whether visitors arrive from campaigns, or help show relevant content on other platforms.

These cookies are optional and should only be used where permitted by law and, where required, after you have given consent.

Remove or update this table depending on whether you use advertising pixels or marketing cookies.

7. Third-party cookies

Some cookies may be set by third-party services used on our website. These may include course platforms, embedded videos, payment processors, email marketing forms, analytics tools, social media platforms or advertising providers.

Third-party providers may process information according to their own privacy and cookie policies. We recommend reviewing those policies where relevant.

Examples of third-party services that may set cookies include:

• course platform or learning management system;
• payment processor, such as Stripe or PayPal;
• email marketing provider;
• analytics provider;
• embedded video provider;
• social media or advertising platforms.

8. Managing cookies

You can manage cookies through our cookie banner or cookie settings tool, where available. You should be able to accept or reject optional cookies and change your preferences later.

You can also block or delete cookies through your browser settings. The exact steps depend on the browser you use.

Blocking some cookies may affect how the website, checkout, account area or course platform works.

Manage cookie preferences

9. Consent

Where cookies require consent, we will ask for your permission before placing those cookies on your device. You can withdraw or change your consent using our cookie settings tool where available.

The ICO’s guidance explains that organisations must tell people about cookies and similar technologies and usually need consent before storing or accessing information on a person’s device, unless an exemption applies. :contentReference[oaicite:3]{index=3}

10. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, cookie tools, third-party services or legal requirements.

The latest version will be published on this page with the updated date shown above.

11. Contact us

If you have questions about this Cookie Policy or how we use cookies, contact us using the details below:

Replace the details above with your correct business name, trading name, registered address if required, and privacy contact email.